Burç MPÇ, aims to provide 100% satisfaction to its customers; with its honest and transparent working model, quality products and services; and qualified human resources. And in order to do long-term trade, it provides the entire process management organization to satisfy its customers at all stages of this trade. The aim of our quality policy is to provide and maintain a reliable and long-term relationship with our customers of all times.
All processes from raw material procurement to production process, from knowing the customer to the communication process, from sales to delivery of the product, from post-delivery service to perpetuate the mutual cooperation with customers; are managed with the total quality principle of Burç MPÇ.
The basic principles within this scope are;
- To present our products with our fast and reliable service,
- Regarding customer satisfaction; to keep the communication channels open for their requests and expectations and to exceed customer expectations,
- To use resources such as technological infrastructure and raw materials efficiently and effectively to improve our system continuously,
- Protect the environment,
- To increase the satisfaction of our customers and employees by meeting the expectations and needs of our customers and employees in line with the legal requirements by fulfilling the requirements of ISO 9001: 2015 Quality Management Systems standards.